Matter / Experience

Ongoing advice of a leading international provider of employee surveys on contract matters and data protection

Employee Feedback
Employee Survey
Software as a Service (SaaS)

Dr. Thomas Helbing

HELBING Kanzlei für IT- und Datenschutzrecht

München, Germany

English, German

You current availability

Matter confirmed by Client

sound industry knowledge
goal-oriented approach
thinks entrepreneurially
"Thomas has a very pragmatic approach, always responds quickly and knows how to translate complicated legal matters to a balanced advice suitable to the business. "
Legal Counsel , Effectory B.V., February 2024

Client Information

Employee survey provider
Information Technology
Company Size:
Medium (100-1000 employees)

Matter Details

Practice Area:
Data Protection Law
Information Technology Law / IT-Law
Matter Type:
Continuous advice
Type of service:
500.000 - 5 Mio. EUR
Sole advising lawyer
Work scope:
251 - 1000 hours


The client is a leading European provider of employee surveys and feedback, serving numerous prestigious large customers. In addition to project management and consulting services, the company offers its clients a proprietary cloud platform for conducting online employee surveys and analyzing the results as a Software as a Service (SaaS) model.

Data protection is typically a critical aspect of employee surveys, especially since employee representatives (works councils) pay particular attention to GDPR compliance during surveys. High sensitivity and expertise in data protection are, therefore, also a key selling point for the client.

Since 2018, I have been continuously and permanently supporting the company in the following areas:

  • Drafting general terms and conditions and cloud/SaaS contracts, including data processing agreements
  • Advising on issues of anonymization, pseudonymization, and benchmark creation
  • Assisting in the negotiation of contracts with individual large customers
  • Drafting template data protection notices for customers regarding employee surveys
  • Advising on GDPR-compliant design of employee surveys (anonymization, pseudonymization, aggregated reports/evaluations, industry benchmarks)
  • Other ongoing data protection advice (e.g., websites, requests from data subjects).
Additional Information

This page describes a matter, case or other experience of a lawyer. The described experience may also stem from work at previous law firms.